Do you already have a clicSÉQUR account?

If you have used an online service provided by a participating department or agency, you may already have a clicSÉQUR account.

Note that accounts that are inactive for more than 24 months are cancelled. In that case, a new account must be created and a new identifier (user code and password) must be chosen.

What should you do if you forget your user code?

To retrieve your user code, click on I have forgotten my user code and provide the email address associated with your clicSÉQUR account. You will receive an email containing your user code.

Note that accounts that are inactive for more than 24 months are cancelled. In that case, a new account must be created and a new identifier (user code and password) must be chosen.

What should you do if you forget the answer to a security question?

To reset your answers to your security questions, click on I have forgotten the answer to my security question. You will have to provide certain personal information to verify your identity.

What should you do if you forget your password?

To reset your password, click on I have forgotten my password. You will have to provide the email address linked to your clicSÉQUR account or certain personal information to verify your identity.